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CVE-2025-11449· NVD / CVE Program· CNA SN

Reflected Cross Site Scripting in ServiceNow AI Platform

ServiceNow has addressed a reflected cross-site scripting vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could result in arbitrary code being executed within the browsers of ServiceNow users who click on a specially crafted link.    ServiceNow has addressed this vulnerability by deploying a relevant security update to the majority of hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configuration. Further, the vulnerability is addressed in the listed patches and hot fixes. We recommend customers promptly apply appropriate updates or upgrade if they have not already done so.

MediumCVSS 5.3 · v4.0—Proof of concept No fix recorded
Published
Oct 9, 2025
Updated
Jun 17, 2026
EPSS
0.4% · 27th percentile
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Report tools

JSON

Action score

21

Monitor

Low priority for now.

CVSS
21 / 40 · 5.3 / 10
CISA KEV
0 / 30 · Not listed
EPSS
0 / 30 · 0.4%

CISA SSVC decision

Exploitation
none
Automatable
yes
Technical impact
partial

Vulnrichment: CISA's decision-tree inputs.

CNA vs NVD score

NVD
—
CNA · SN
5.3
NVD has not scored this yet; the score shown is the CNA’s.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:N/SI:L/SA:N

The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.

Noroxi analysis

No Noroxi analysis for this record yet

We don't hand-write analysis for the hundreds of thousands of vulnerabilities in the database; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.

We use this product, ask for help

Affected systems

—

Versions reported by the vendor

Affected version ranges reported by the assigning authority (SN). Independent of NVD's CPE analysis and usually ahead of it.

  • ServiceNow ServiceNow AI Platform

    • before Washington DC Patch 10 Hot Fix 7baffected
    • before Xanadu Patch 10 Hot Fix 1aaffected
    • before Xanadu Patch 11affected
    • before Yokohama Patch 7 Hot Fix 2aaffected
    • before Yokohama Patch 8affected
    • before Yokohama Patch 9affected
    • before Zurich Patch 1 Hot Fix 1aaffected
    • before Zurich Patch 2affected
    • before Zurich Patch 3affected
    • before Australia General Availability (GA)affected

Same product

servicenow: all records

Other highest-scoring records for the same primary product.

  • CVE-2026-18886Unauthenticated Privilege Escalation via System Configuration Image Upload Processor
    42Plan
  • CVE-2026-18885Unauthenticated Remote Code Execution in GraphQL Composite Data API
    42Plan
  • CVE-2026-74820Unauthenticated SQL Injection via Dynamic Schema ORDER BY Clause
    40Plan
  • CVE-2026-6876Sandbox Escape in ServiceNow AI Platform
    40Plan
  • CVE-2026-6875Sandbox Escape in ServiceNow AI Platform
    38Monitor
  • CVE-2026-86860Unauthenticated Sensitive Data Disclosure in ServiceNow AI Platform
    37Monitor

Remediation

Which version to upgrade to

Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.

No fix version is recorded for this entry. Check the references for vendor advisories.

Exploit status

Proof of concept available

A public proof of concept or detection signature exists. Exploit knowledge is out there; don't delay patching.

Evidence

  • Proof-of-concept repository on GitHub ×1

Noroxi does not host or link to exploit code. Metasploit module names and Nuclei template ids are shown (names, not code); Exploit-DB entries and PoC repositories are given as counts only.

Public exploit evidence
SourceKindDate
Proof-of-concept repository on GitHubstars:02025-10-10

Research context

For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.

Timeline

From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.

  1. Published
  2. First PoCsame day
  3. TodayOct 5, 2026+361 d
EPSS, last 120 days

FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).

Patch and commit links

Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.

No commit or PR link among the references.

Credits

All researchers

Finders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.

Variant candidates

Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.

  • CVE-2025-114500 days apartReflected Cross Site Scripting in ServiceNow AI Platform
    21Monitor

Chain candidates

An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.

—

Bug bounty scope

The product’s vendor appears in a public program. Matched by name; verify the scope text in the program.

Technical details

Attack conditions

  • Anyone who can reach it over the internet can trigger it.
  • No account or password is required.
  • No special conditions are required; it is repeatable.

If successful

Confidentiality
Integrity
Availability
Attack vector
Network
Attack complexity
Low
Privileges required
None
User interaction
P
Scope
X

Weakness class (CWE)

CWE-79 · Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:N/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

nvd-secondary

Root cause

User content is inserted into the page as HTML. The browser interprets the content as code rather than data.

The bug in code

The whole CWE-79 class

A representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.

Vulnerable

ts
commentEl.innerHTML = comment.body;

Fixed

ts
commentEl.textContent = comment.body;

Attack context

MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.

ATT&CK techniques

—

Change log

No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.

References

Vendor advisories and official records. Exploit/PoC links are deliberately left out.

All records