In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions.
In Zammad before 6.3.1, a Ruby gem bundled by Zammad is installed with world-writable file permissions. This allowed a local attacker on the server to modify the gem's files, injecting arbitrary code into Zammad processes (which run with the environment and permissions of the Zammad user).
Noroxi analysis
No Noroxi analysis for this record yet
We don't hand-write analysis for the hundreds of thousands of vulnerabilities in the database; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.
We use this product, ask for help- Published
- May 19, 2024
- Updated
- Jun 17, 2026
- EPSS
- 0.2% · 9th percentile
- CWE
- CWE-94
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Report tools
Action score
26
Monitor
Low priority for now.
- CVSS
- 26 / 40 · 6.7 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 0.2%
CISA SSVC decision
- Exploitation
- none
- Automatable
- no
- Technical impact
- total
Vulnrichment: CISA's decision-tree inputs.
Affected systems
| Vendor | Product | CPE |
|---|---|---|
| zammad | zammad | cpe:2.3:a:zammad:zammad |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- zammad zammad6.3.0
Same product
zammad: all recordsOther highest-scoring records for the same primary product.
- CVE-2021-42090An issue was discovered in Zammad before 4.1.1.40Plan
- CVE-2021-42094An issue was discovered in Zammad before 4.1.1.40Plan
- CVE-2022-48021A vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate privileges via a crafted message sent to the server.39Monitor
- CVE-2022-35490Zammad 5.2.0 is vulnerable to privilege escalation.39Monitor
- CVE-2020-26030An issue was discovered in Zammad before 3.4.1.39Monitor
- CVE-2017-6080An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1, caused by lack of a protection mechanism involvi39Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Someone with local access to the system can trigger it.
- Administrator privileges are required.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- high · data can be read
- Integrity
- high · data or configuration can be modified
- Availability
- high · the service can be disrupted
- Attack vector
- Local
- Attack complexity
- Low
- Privileges required
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- High
- Availability impact
- High
Weakness class (CWE)
CWE-94 · Improper Control of Generation of Code ('Code Injection')CVSS vector
CVSS:3.1/AV:L/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
nvd-secondary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Attack patterns (CAPEC)
Change log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Vendor advisories and official records. Exploit/PoC links are deliberately left out.