Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerabilities
Multiple vulnerabilities in the web-based management interface of Cisco Unified Communications Manager IM & Presence Service could allow an authenticated, remote attacker to conduct SQL injection attacks on an affected system. These vulnerabilities are due to improper validation of user-submitted parameters. An attacker could exploit these vulnerabilities by authenticating to the application and sending malicious requests to an affected system. A successful exploit could allow the attacker to obtain data or modify data that is stored in the underlying database.
Noroxi analysis
No Noroxi analysis for this record yet
We don't hand-write analysis for the hundreds of thousands of vulnerabilities in the database; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.
We use this product, ask for help- Published
- May 6, 2021
- Updated
- Jun 16, 2026
- EPSS
- 1.1% · 64th percentile
- CWE
- CWE-89
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Report tools
Action score
32
Monitor
Low priority for now.
- CVSS
- 32 / 40 · 8.1 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 1.1%
CISA SSVC decision
- Exploitation
- none
- Automatable
- no
- Technical impact
- partial
Vulnrichment: CISA's decision-tree inputs.
CNA vs NVD score
- NVD
- 8.1
- CNA · cisco
- 7.1
- 1.0 point gap
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
The score given by the assigning authority versus NVD’s independent score. A gap means the severity is contested.
Affected systems
| Vendor | Product | CPE |
|---|---|---|
| cisco | unified communications manager im and presence service | cpe:2.3:a:cisco:unified_communications_manager_im_and_presence_service |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- cisco unified communications manager im and presence service10.5 and later · before 11.5\(1\)su9
- cisco unified communications manager im and presence service12.0 and later · before 12.5\(1\)su4
Versions reported by the vendor
Affected version ranges reported by the assigning authority (cisco). Independent of NVD's CPE analysis and usually ahead of it.
Cisco Cisco Unified Communications Manager IM and Presence Service
- n/aaffected
Same product
cisco: all recordsOther highest-scoring records for the same primary product.
- CVE-2018-0363A vulnerability in the web-based management interface of Cisco Unified Communications Manager IM & Presence Service (formerly CUPS) could al35Monitor
- CVE-2022-20786Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerability32Monitor
- CVE-2021-1363Cisco Unified Communications Manager IM & Presence Service SQL Injection Vulnerabilities32Monitor
- CVE-2016-6464A vulnerability in the web management interface of the Cisco Unified Communications Manager IM and Presence Service could allow an unauthent31Monitor
- CVE-2016-1466Cisco Unified Communications Manager IM and Presence Service 9.1(1) SU6, 9.1(1) SU6a, 9.1(1) SU7, 10.5(2) SU2, 10.5(2) SU2a, 11.0(1) SU1, an31Monitor
- CVE-2023-20108A vulnerability in the XCP Authentication Service of the Cisco Unified Communications Manager IM & Presence Service (Unified CM IM&P30Monitor
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
No known public program.
Source: bounty-targets-data (public HackerOne, Bugcrowd, Intigriti, YesWeHack listings).
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- A low-privileged account is enough.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- high · data can be read
- Integrity
- high · data or configuration can be modified
- Availability
- none
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- High
- Integrity impact
- High
- Availability impact
- None
Weakness class (CWE)
CWE-89 · Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
nvd-primary
Root cause
The query text is built by concatenating user input. The database cannot tell where the data ends and the command begins.
The bug in code
The whole CWE-89 classA representative example of this vulnerability class. Not the vendor's source code; it shows the faulty pattern and its fix.
Vulnerable
const owner = req.query.owner;const rows = await db.query( "SELECT * FROM files WHERE owner = '" + owner + "'");Fixed
const owner = req.query.owner;const rows = await db.query( "SELECT * FROM files WHERE owner = $1", [owner]);Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Attack patterns (CAPEC)
- Command Line Execution through SQL InjectionCAPEC-108likelihood: Low · Very High
- Object Relational Mapping InjectionCAPEC-109likelihood: Low · High
- SQL Injection through SOAP Parameter TamperingCAPEC-110likelihood: High · Very High
- Expanding Control over the Operating System from the DatabaseCAPEC-470Very High
- SQL InjectionCAPEC-66likelihood: High · High
- Blind SQL InjectionCAPEC-7likelihood: High · High
ATT&CK techniques
—
Change log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Vendor advisories and official records. Exploit/PoC links are deliberately left out.