The Atlassian Troubleshooting and Support Tools plugin prior to version 1.17.2 allows an unprivileged user to initiate periodic log scans an
The Atlassian Troubleshooting and Support Tools plugin prior to version 1.17.2 allows an unprivileged user to initiate periodic log scans and send the results to a user-specified email address due to a missing authorization check. The email message may contain configuration information about the application that the plugin is installed into. A vulnerable version of the plugin is included with Bitbucket Server / Data Center before 6.6.0, Confluence Server / Data Center before 7.0.1, Jira Server / Data Center before 8.3.2, Crowd / Crowd Data Center before 3.6.0, Fisheye before 4.7.2, Crucible before 4.7.2, and Bamboo before 6.10.2.
- Published
- Nov 8, 2019
- Updated
- Jun 16, 2026
- EPSS
- 1.3% · 70th percentile
- CWE
- CWE-862
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Report tools
Action score
17
Monitor
Low priority for now.
- CVSS
- 17 / 40 · 4.3 / 10
- CISA KEV
- 0 / 30 · Not listed
- EPSS
- 0 / 30 · 1.3%
Affected systems
| Vendor | Product | CPE |
|---|---|---|
| atlassian | troubleshooting and support | cpe:2.3:a:atlassian:troubleshooting_and_support |
| atlassian | bamboo | cpe:2.3:a:atlassian:bamboo |
| atlassian | bitbucket | cpe:2.3:a:atlassian:bitbucket |
| atlassian | confluence | cpe:2.3:a:atlassian:confluence |
| atlassian | crowd | cpe:2.3:a:atlassian:crowd |
| atlassian | crucible | cpe:2.3:a:atlassian:crucible |
| atlassian | fisheye | cpe:2.3:a:atlassian:fisheye |
| atlassian | jira | cpe:2.3:a:atlassian:jira |
Affected versions
NVD version ranges (for catalog products). Add the product to your stack with a version and matching uses these.
- atlassian bamboobefore 6.10.2
- atlassian bitbucketbefore 6.6.0
- atlassian confluencebefore 7.0.1
- atlassian crowdbefore 3.6.0
- atlassian cruciblebefore 4.7.2
- atlassian fisheyebefore 4.7.2
- atlassian jirabefore 8.3.2
- atlassian troubleshooting and supportbefore 1.17.2
Versions reported by the vendor
Affected version ranges reported by the assigning authority (atlassian). Independent of NVD's CPE analysis and usually ahead of it.
Atlassian Bamboo
- unspecified and later · before 6.10.2affected
Atlassian Bitbucket Server
- unspecified and later · before 6.6.0affected
Atlassian Confluence Server
- unspecified and later · before 7.0.1affected
Atlassian Crowd
- unspecified and later · before 3.6.0affected
Atlassian Crucible
- unspecified and later · before 4.7.2affected
Atlassian Fisheye
- unspecified and later · before 4.7.2affected
Atlassian Jira Server
- unspecified and later · before 8.3.2affected
Remediation
Which version to upgrade to
Fix versions compiled from the vendor, package registries and Microsoft. Verify the vendor's note before upgrading.
No fix version is recorded for this entry. Check the references for vendor advisories.
Exploit status
No known public exploit
No public exploit has been observed yet. That doesn't mean you're safe, only that the bar is a little higher.
Research context
For pentesters and researchers: attack profile, score disagreement, timeline, patch commits, credits, variant and chain candidates, bug bounty scope. All derived from existing data; no exploit code.
Timeline
From publication to today: proof of concept, Metasploit module, CISA KEV and fix record. Dates are as reported by the sources.
No dated events beyond publication.
FIRST EPSS daily score; only changes of 0.01 or more are recorded (step chart).
Patch and commit links
Commit, PR and diff links among the references. A starting point for patch-diffing and variant hunting; fixes, not exploits.
No commit or PR link among the references.
Credits
All researchersFinders, reporters and analysts named in the CNA record. Click a name for that researcher’s other records.
No credits in the CNA record.
Variant candidates
Same product, same weakness class, within 18 months. If the patch missed the root cause, the sibling bug is here.
No nightly-computed relations.
Chain candidates
An authentication bypass and a privilege-requiring bug in the same product, published close together: combined they may become an unauthenticated path.
—
Bug bounty scope
The product’s vendor appears in a public program. Matched by name; verify the scope text in the program.
Technical details
Attack conditions
- Anyone who can reach it over the internet can trigger it.
- A low-privileged account is enough.
- No user action is required.
- No special conditions are required; it is repeatable.
If successful
- Confidentiality
- low · data can be read
- Integrity
- none
- Availability
- none
- Attack vector
- Network
- Attack complexity
- Low
- Privileges required
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality impact
- Low
- Integrity impact
- None
- Availability impact
- None
Weakness class (CWE)
CWE-862 · Missing AuthorizationCVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
nvd-primary
Attack context
MITRE CAPEC attack patterns and ATT&CK techniques for this weakness class (CWE). A starting point for detection rules and threat hunting.
Noroxi analysis
No Noroxi analysis for this record yet
We don't hand-write analysis for all 385,000+ vulnerabilities; that wouldn't be honest. For notable, high-impact vulnerabilities our team writes the mechanism, detection and remediation steps.
We use this product, ask for helpChange log
No changes recorded on tracked fields yet. Score, KEV, exploit maturity and fix status changes appear here.
References
Vendor advisories and official records. Exploit/PoC links are deliberately left out.